About - Freiheit Care

About Freiheit Care

Bringing Freedom Through Premium Quality Home Care

Founded in Ottawa in 2019 by Helen and Mark Reimer — because the care we provide is the care we want for our own parents.

Trusted & Local

Entreprise familiale canadienne

Noté 5 étoiles

Veterans Affairs Approved

Insured & Background-Checked

A Canadian Family Business, Built on the Care We'd Want for Our Own Parents

We’re Canadian, and we’re based in the capital city, Ottawa. Our office is in Kanata — but we serve all of Ottawa and the surrounding area

Helen and Mark Reimer started Freiheit Care in 2019 because they were dedicated to offering premium quality home care for seniors and people with disabilities. Not as a franchise. Not as a corporate venture. As a family business built on a simple standard: we only provide the care we would want for our own parents.

We are passionate about offering premium quality home care, and we respect our staff with equal passion. We believe those two things are inseparable — and we think you’ll notice the difference when you choose to work with us.

Call 613-518-8258 to find out if we can help your family.

We Bring Freedom Through Premium Quality Care

“Freiheit” is the German word for freedom. It’s not a coincidence — it’s the whole point.

To Our Clients

As we age, we can lose mobility, memory and the freedom to do the things we once enjoyed. With our experienced and dedicated caregiver team we want to restore this freedom as much as it is possible. This could be freedom to go outside thanks to our trained Personal Support Workers, freedom to laugh with our Caregivers, or freedom from pain with our Nursing Team. We assess your needs and match you with the right caregiver so that you are free to live.

To Their Families

We know that families care about their loved ones. We want to bring families freedom from worry. When loved ones are being cared for by experienced, dedicated and compassionate caregivers, you, as a family member, can be reassured that they are being well taken care of.

To Our Staff

Keeping quality staff in the home care and long-term care industries is an ongoing and exceedingly important challenge. Sadly caregivers are too often not respected nor paid adequate wages. Many need to work several jobs with different employers just to pay the bills. All our caregivers are valued members of our team. We pay all our staff at least a living wage, and our goal is to provide full-time, regular hours with benefits for everyone who wants them.

By Valuing and Investing in Our Staff

We pay above living wages so that our team members can have stable and long-lived careers in home care rather than needing to struggle constantly to make ends meet. As a result of paying good wages, we become more desirable as an employer and can better recruit the best and the most experienced applicants to join our team.

We foster a true sense of belonging. When our team travels between client visits, we pay them for their mileage. We see our team as part of our family.

You benefit from this investment in our people. This is what we mean when we say that we offer premium quality care. Doing so comes at a price, but we believe that as our client, you are worth it.

Highly qualified, dedicated and equipped staff give the best home care.

Our Values

We Act With Integrity

We do what is right, even when no one is watching.

We Act With Excellence

We are dependable and trustworthy. We offer premium quality services.

We Invest In Staff

We invest in fair and living wages. We take an interest in our team and go above and beyond to support them.

We Invest In Communities

We give back to the communities where we live and where we work. Throughout the pandemic we ran a very popular webinar series to help seniors share friendship and to avoid social isolation. These days we support local charities which are close to our heart.

Why Families Choose Freiheit Care

As a family-run business you get a personal and professional touch when you work with us. All our caregivers are insured and bonded and have up-to-date first aid certificates and police checks. They are carers we would choose — and have chosen — for our family members.

Passionate

We are passionate about home care. We are 100% dedicated to giving you premium quality home care.

Caring

We care, and care comes first. We spend quality time with you, and the care is not rushed.

Dedicated Staff

We value and equip our team. We pay above average wages and offer additional training.

Personal

We are a family business and we take a personal interest in all our clients. We take time to match you with the right caregiver for your needs.

Committed

Our staff are committed to working with us and for you. You will enjoy consistent caregivers and premium quality home care.

Ready to Meet Your Caregiver?

We take the time to match you with the right person — not the next available one.

Led By Family Values. Built On Trust.

Helen and Mark Reimer are the founders behind Freiheit Care’s compassionate, family-owned approach to home care.

Helen Reimer dirige Freiheit Care avec cœur, vision et une passion pour aider les familles à se sentir soutenues. Son leadership reflète les valeurs de compassion, de confiance et de soins significatifs dans chaque expérience client.

Mark brings medical insight and a strong commitment to dignified, person-centered care. His clinical background helps shape Freiheit Care’s high standards for safety, compassion, and quality.

Care Designed to Keep People at Home, Longer

Our services are designed to help individuals stay in their home longer, and we also offer additional support for those living in assisted living and nursing homes. We provide short-term, long-term and 24-hour care, as well as respite care.

Our Home Care Services

Zones desservies

Bilingual caregivers are available.

Fièrement connecté à des organisations de confiance

Nos affiliations reflètent l'engagement de Freiheit Care à fournir des soins de qualité, une responsabilité au travail, un soutien communautaire et un service de confiance pour les personnes âgées, les familles et les anciens combattants à travers Ottawa.

De confiance. Aimé. Recommandé.

Histoires réelles de familles qui font confiance à Freiheit Care pour un soutien à domicile compatissant et professionnel.

Choisir une agence de soins pour un proche n’est pas une décision facile. Après avoir essayé plusieurs options, nous avons été extrêmement chanceux de trouver Freiheit Care. Dès notre première conversation téléphonique, nous avons été traités avec gentillesse, respect, compréhension et professionnalisme. Les soignants sont qualifiés, fiables, patients et vraiment compatissants. Ils ont pris le temps de comprendre et de répondre aux besoins, aux habitudes de vie et aux préférences uniques de mes parents.

Freedom a récemment proposé des soins à domicile pour que mon mari et moi puissions faire notre premier voyage depuis plus de 20 ans. Ils ont pris soin de notre fils handicapé intellectuellement, de notre fille adolescente et de notre chien, ce qui nous a permis de voyager sans souci. Nous avons reçu des mises à jour en temps opportun et avons su que le personnel soignant disposait du soutien d’une infirmière (si nécessaire) ainsi que d’un personnel supplémentaire. Les besoins en matière de repas, de supervision et de compagnie, ainsi que les instructions de soins détaillées, ont été respectés à la lettre. Nous recommandons vivement Freedom pour les soins à domicile.

We wish to extend enormous gratitude to Freiheit Care, who have provided exemplary assistance to us in caring for our dear friend and roommate whose health and welfare has been an enormous worry for us. The care she has received has been kind and extremely effective and we are so very grateful for this remarkable service, which we would highly recommend to others. Thank you so much.

Au-delà de tout, elle m'a dit que lui et son mari médecin (propriétaire associé de l'entreprise) étaient fiers de leur équipe choisie avec soin. Enfin, elle semblait tout simplement gentille, tellement gentille et compatissante... on pouvait le sentir dans sa voix et le ressentir à travers les ondes 😊😊 Quelle leader elle est!! Merci pour votre passion, Helen !

Depuis un an et demi, nous bénéficions d’une aide médicale de la part de Freiheit. Helen, la co-propriétaire, est très efficace et agréable à travailler avec. Elle a rapidement trouvé une infirmière possédant toutes les compétences et les valeurs que nous recherchions, qui correspond parfaitement à nos attentes. Elle nous a contacté plusieurs fois pour s’assurer que tout se passe bien et elle est facile à joindre. Son agence a un système efficace pour vérifier que son personnel est présent et disponible, ce qui n’a pas été le cas jusqu’à présent.

5.0

Average Rating

2019

Serving Ottawa Since

RN-Led

Clinical Oversight

100%

Vetted & Insured Caregivers

Family-Owned

Proudly Family Operated

De confiance. Aimé. Recommandé.

Histoires réelles de familles qui font confiance à Freiheit Care pour un soutien à domicile compatissant et professionnel.

5.0

Average Rating

2019

Serving Ottawa Since

RN-Led

Clinical Oversight

100%

Vetted & Insured Caregivers

65,000+

Hours of Care Provided

Request a Free In-Home Companion Care Consultation

Tell Us How We Can Help

Your loved one deserves more than just safety at home — they deserve connection, joy, and the dignity of living life on their own terms. Freiheit Care’s companion care services in Ottawa are designed to deliver exactly that, with the professionalism and warmth your family can count on for in-home care services.

Call 613-518-8258 today or request a free in-home consultation online. Let us show you what compassionate, personalized companion care looks like — for your parent, your family, and your peace of mind.

Speak directly with our care team.
No call centers, no hold music.
We’re here when you need us.

Schedule your care at a time that works best for you. No obligation, just answers and guidance.

We typically respond within one business day.
We’re happy to help.