ACCESSIBILITY STATEMENT (AODA)
Our Commitment to Accessibility
Freiheit Care Inc. is committed to providing an accessible experience for all clients, families, employees, and website visitors, in accordance with Ontario’s Accessibility for Ontarians with Disabilities Act (AODA) and its associated standards, including the Accessible Customer Service Standard and the Integrated Accessibility Standards Regulation.
Fully Insured & Bonded
Canadian Family
Owned & Operated
5-Star Rated
by Families
Veterans Affairs
Approved Provider
Accessible Customer Service
We train our staff and caregivers to provide services in a manner that respects the dignity and independence of people with disabilities. This includes welcoming service animals and support persons; communicating in ways that take a person's disability into account; and providing alternative ways to receive information where needed.
Website Accessibility
We aim to make freiheit.ca accessible to the widest possible audience, including people using screen readers or other assistive technology, and we work toward alignment with the Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, as required under Ontario's Integrated Accessibility Standards. If you encounter any part of this website that is not accessible to you, please let us know using the contact details below, and we will work to address it.
Accessible Formats and Communication Supports
Upon request, we will provide information about our services or documents related to your care in an accessible format or with communication supports on time and at no additional cost.
Feedback
We welcome feedback on how we can improve accessibility. Please contact us by phone at 613-518-8258 or by email at info@freiheit.ca. We will acknowledge your feedback in the same manner it was received, wherever possible.
Multi-Year Accessibility Plan
Freiheit Care Inc. maintains policies and practices to meet its obligations under the AODA and will review and update this statement as our accessibility plan evolves.
