\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t A Registered Nurse Who Works Only for Your Family<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t Appointment, Hospital and Specialist Accompaniment<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t Plain-Language Explanations of Diagnoses and Options<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t Coordinates Directly With Your Existing Care Team<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tRequest Care<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t

\n\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tBook a Free Consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tTrusted & Local\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCanadian Family-Owned\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t5-Star Rated\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tVeterans Affairs Approved\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tInsured & Background-Checked\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"Compassionate$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Somebody Clinical on Your Side of the Table<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Most families are not intimidated by a diagnosis \u2014 they’re intimidated by the system around it. Which specialist actually made the recommendation. Whether a discharge plan is realistic. Whether “we’ll keep an eye on it” is a reasonable plan or a sign to push harder. A nurse advocate has sat on the other side of that table professionally, and now sits on yours.<\/p>
Freiheit Care provides private nurse advocacy across Ottawa, Kanata, Nepean, Barrhaven, Orl\u00e9ans, Vanier, Stittsville, Gloucester and Manotick \u2014 for appointments, hospital stays, and the stretch of confusion that follows a new or complicated diagnosis.<\/p>
The goal is simple: your family makes decisions based on actually understanding the situation, with someone clinical to translate it and ask the questions you didn’t know to ask.<\/p>
Call 613-518-8258<\/a> for a free consultation<\/strong> \u2014 no obligation, no pressure.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tOur Commitment<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tGet My Free Assessment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Before the Appointment, During It, and After \u2014 What Changes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Before:<\/strong> We talk through what’s coming up and what your family actually wants out of it. Together we write down the questions that matter, so nothing important gets forgotten in the room.<\/p>
During:<\/strong> The nurse attends with you \u2014 in person or, where the hospital or clinic allows it, on the call. They take notes, ask the clinical follow-up questions a family often doesn’t know to ask, and make sure vague answers get pinned down into something specific.<\/p>
After:<\/strong> We go through what was actually said, in plain language, and how it fits with what’s already happening at home. If it changes your care plan, we coordinate that directly with your existing care team.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tWhat It Actually Looks Like<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t
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Nothing here replaces your doctor.<\/strong> It makes sure your family understands what your doctor is telling you.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tOUR SERVICES<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What Nurse Advocacy Includes<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Every engagement is shaped around the specific situation \u2014 a single specialist appointment, an ongoing hospital stay, or a new diagnosis that needs sorting out.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAppointment and Specialist Visit Accompaniment\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tA nurse attends the appointment with your family member, listens with a clinical ear, and makes sure the questions that matter actually get asked and answered.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tHospital Stay Advocacy and Rounds Attendance\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tWhere hospital policy allows, the advocate attends rounds and care conferences with your family, so decisions made at 7 a.m. don't get made without anyone from your family in the room.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tMedical Information Translation and Plain-Language Summaries\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tWe turn a diagnosis, a lab report, or a specialist's recommendation into language your whole family can actually understand and use to make a decision.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tQuestion Preparation and Second-Opinion Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tBefore an appointment, we help you build the list of questions that actually get answers. When a second opinion is warranted, we help organize the records and history it requires.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tDischarge Planning Review and Coordination\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tBefore your family member leaves hospital, we review the discharge plan with you, flag anything unrealistic for the home situation, and help set up what the plan calls for.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCare Plan and Medication Reconciliation Review\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tA clinical review of medications and instructions from multiple prescribers, checking for conflicts or gaps before they turn into a problem at home.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCoordination With Your Existing Home Care Team\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tIf a personal care worker, nurse, or companion caregiver already supports your family member, the advocate makes sure a new hospital instruction actually reaches them, not just the family.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tLong-Distance Family Liaison and Updates\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tFor families managing a loved one's care from another city or province, the advocate attends what you can't be there for and gives you a clear, honest update afterward.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tHealth System Navigation and Referral Support\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tHelp understanding which specialist, program, or funded service actually fits the situation, and support getting the referral or application moving rather than stalled.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tAsk About this services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tKnowing Who's Actually Working for You<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Hospital Patient Relations, Insurance Case Manager, or Private Nurse Advocate \u2014 What's the Difference?<\/h2>\t\t\t\t<\/div>\n\t\t
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Hospital Patient Relations<\/h3>
Employed by the hospital. Their role is generally to receive and investigate a formal complaint about care already received \u2014 a valuable service, but one that works for the institution, and usually becomes involved after something has gone wrong rather than before.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Insurance Case Manager<\/h3>
Employed or contracted by an insurer or benefits provider. Their focus is claims, coverage, and cost management within a policy \u2014 useful for navigating a benefit, but their obligation is ultimately to the insurer, not your family.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Private Nurse Advocate<\/h3>
Works only for your family, engaged directly by you. No obligation to a hospital, an insurer, or any other organization \u2014 present before a decision is made, not just after a complaint, with clinical training to understand and question what's being recommended.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Most families don’t need all three. But it’s worth knowing which one you’re actually talking to \u2014 and that a private nurse advocate is the only one of the three whose only client is your family.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\tGet My Free Assessment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Have an appointment coming up that worries you?<\/h3>
If you're dreading a specialist visit or a hospital conversation because you're not sure you'll understand the answers, that's usually reason enough to bring someone clinical with you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCall 613-518-8258<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a Free Assessment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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When Families Call Us About Nurse Advocacy<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAn Adult Child Living Outside Ottawa\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tManaging a parent's care from another city, with appointments happening you can't attend and updates that come secondhand \u2014 or not at all.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tA New or Complicated Diagnosis\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tA cancer diagnosis, a neurological condition, or anything with multiple specialists and treatment options that need to be understood and weighed together.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tA Hospital Stay That's Dragging On\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tAn extended admission where the plan keeps shifting and it's become hard to know who to ask, or what's actually been decided.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tA Discharge That Feels Rushed\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tSent home with instructions that don't seem to match what your family member can actually manage, and no time to ask enough questions before the door closes.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tA Family That Already Feels Unheard\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tYou've raised a concern more than once and it doesn't feel like it's landing. Someone clinical asking the same question can carry different weight in the room.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tIn a situation like this?\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tOne honest conversation, no obligation. We'll tell you whether advocacy is the right fit.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tGet My Free Assessment<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tWho Nurse Advocacy Is For<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Nurse Advocacy Is Private Pay \u2014 Here's What That Means<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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It’s not an OHIP-covered service.<\/strong> Unlike a nursing visit for wound care or medication, nurse advocacy isn’t something Ontario Health at Home funds directly. It’s a private service, and we think families are better served by us saying that plainly upfront than discovering it later.<\/p>
It’s billed per visit, not by the hour.<\/strong> Most engagements are a specific appointment, a hospital stay, or a defined project like a discharge review \u2014 so the fee is structured around the engagement itself, not an open-ended hourly clock.<\/p>
Some extended health plans help.<\/strong> A number of workplace benefit plans include a health advocacy, second-opinion, or case management benefit. We provide an itemized receipt with the nurse’s registration details for any claim you submit.<\/p>
Veterans Affairs Canada.<\/strong> Eligible veterans may have advocacy-related support available through VAC. We’re an approved provider and can help you check.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tStraight Answers on Cost<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t
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If your situation doesn’t need a private advocate, we’ll tell you that on the phone.<\/strong> We’d rather be the agency you trust than the one you resent.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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The Nurse Who Was There Last Time Knows the Whole Story<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Advocacy works better with continuity of care. A nurse who attended the first oncology appointment knows what was said, what your family decided, and what questions are still open \u2014 they’re not starting from a file each time. A different person at every visit means re-explaining the situation from the beginning, and re-explaining is exactly what a rushed family doesn’t have time for.<\/p>
We assign the same advocate to a case wherever possible, for exactly this reason.<\/p>
Caregiver and nurse turnover is the industry’s biggest quality problem, and the reason is pay. In May 2026, Freiheit Care was certified as a Champion Level Living Wage Employer<\/strong> by the Ontario Living Wage Network \u2014 the highest tier in Ontario. We pay above the living wage, because that’s how you keep experienced nurses on a case long enough for continuity of care to matter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tWhy the Same Advocate Matters<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t
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Fair pay \u2192 the advocate stays on the case \u2192<\/strong> they know the history \u2192 your family doesn’t start over each time.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tAREAS WE SERVE<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Nurse Advocacy Across Ottawa and the Surrounding Region<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tOttawa (city-wide)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tKanata<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tnepean<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tBarrhaven<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tOrleans<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tGloucester<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tAlta Vista<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tSandy Hill<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tManotick<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tKemptville<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tArnprior<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tOttawa (city-wide)<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tKanata<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tBarrhaven<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tGloucester<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tKemptville<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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We accompany families to appointments and hospital stays wherever they’re happening in the Ottawa area, and coordinate remotely with out-of-town family members wherever they are.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\tOttawa & Surrounding Areas<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Bilingual advocates available<\/strong> \u2014 French-language advocacy within our Ottawa-area service area, including Vanier and Orl\u00e9ans.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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No matter where your loved one lives in the greater Ottawa region, our caregivers are ready to provide the personalized, compassionate companion care they deserve. Contact us at 613-518-8258<\/a> to arrange a free in-home assessment.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tRequest Care<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t \n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tBook a Free Consultation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t $\"\"$ \t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tGetting Started<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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What Happens After You Call<\/h2>\t\t\t\t<\/div>\n\t\t
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One Honest Conversation<\/h3>
Call 613-518-8258 or send the form. Tell us what's coming up \u2014 an appointment, a hospital stay, a new diagnosis \u2014 and we'll book a free consultation by phone. No obligation.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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We Confirm What's Actually Needed<\/h3>
We review the situation, confirm access with the hospital or clinic where relevant, and tell you honestly whether nurse advocacy is the right fit \u2014 including if it isn't.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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The Advocate Attends, With Continuity Built In<\/h3>
We assign the same advocate to your case wherever possible, so your family isn't re-explaining the situation from scratch each time.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tFREQUENTLY ASKED QUESTIONS<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Nurse Advocacy in Ottawa \u2014 Your Questions Answered<\/h2>\t\t\t\t<\/div>\n\t\t
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\n \n \n What does a nurse advocate actually do at an appointment?<\/span>\n\n \n
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Before the appointment, we help you write down the questions that matter. During it, the nurse takes notes, asks the clinical questions a family often doesn't know to ask, and makes sure nothing gets glossed over. Afterward, we go through what was said in plain language, so the decision your family makes is based on actually understanding it, not just remembering the parts that stood out.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Is a nurse advocate the same as a hospital patient relations officer?<\/span>\n\n \n
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No, and the difference matters. A hospital's patient relations office works for the hospital and generally becomes involved after a complaint. An insurance case manager works for the insurer and is focused on claims and coverage. A private nurse advocate works only for your family, is present before problems happen rather than after, and has no obligation to any other organization.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n How much does nurse advocacy cost, and is it covered by OHIP?<\/span>\n\n \n
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Nurse advocacy is not an OHIP-covered service in Ontario \u2014 it's private pay, billed per visit rather than by the hour, since most engagements are a specific appointment or a defined hospital stay rather than ongoing daily care. Some extended health plans include a health advocacy or case management benefit, and we provide an itemized receipt with the nurse's registration details for any claim.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can a nurse advocate attend hospital rounds with my family member?<\/span>\n\n \n
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In most cases, yes, with the patient's consent on file \u2014 many hospitals allow a designated support person or advocate to be present for rounds and care conferences. Access can vary by unit and by hospital policy, so we confirm the specifics for your situation before the visit rather than assuming.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Will a nurse advocate replace my family doctor or specialist?<\/span>\n\n \n
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No. A nurse advocate doesn't diagnose, prescribe, or direct treatment \u2014 that stays with your physician and specialists. The role is making sure your family understands what they're recommending, asking the questions that get missed in a rushed appointment, and helping you evaluate the options they've laid out.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can a nurse advocate work alongside our existing home care team?<\/span>\n\n \n
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Yes, and it's one of the most common reasons families call us. If Freiheit Care already provides personal care, nursing, or companion care for your family member, the advocate coordinates directly with that team, so a hospital discharge plan or a new medication actually gets carried through to daily care instead of getting lost between the hospital and home.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n My parent lives in Ottawa and I live somewhere else. Can a nurse advocate help?<\/span>\n\n \n
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Yes \u2014 this is one of the situations nurse advocacy fits best. The advocate attends appointments your parent would otherwise attend alone, and gives you a clear, honest update afterward, so you're not piecing together the situation from a brief phone call.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n What's the difference between a nurse advocate and a private nurse providing hands-on care?<\/span>\n\n \n
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A private nurse delivering hands-on nursing care \u2014 wound care, medication administration, monitoring \u2014 is providing direct clinical treatment. A nurse advocate's role is different: understanding, communication, and making sure your family's voice is heard in a system that moves fast. Some situations call for one, some for both, and we're honest with you about which applies.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Can a nurse advocate help us get a second opinion?<\/span>\n\n \n
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Yes. We help you organize the medical records and history a second opinion actually requires, identify the right kind of specialist to ask for, and prepare the questions that make the second appointment useful rather than a repeat of the first.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n Do you help with hospital discharge planning?<\/span>\n\n \n
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Yes. We review the discharge plan with you before your family member leaves hospital, flag anything that seems unclear or unrealistic for the home situation, and help set up the care, equipment, or follow-up appointments the plan calls for.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n How is a nurse advocate different from a lawyer or an ombudsman?<\/span>\n\n \n
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A nurse advocate works alongside your family during ongoing medical care \u2014 at appointments, during a hospital stay, through a diagnosis. A patient ombudsman or health lawyer becomes relevant after something has already gone wrong and a formal complaint or legal step is being considered. Most families need the first far more often than the second.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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Yes. Bilingual advocates are available within our Ottawa-area service area, including Vanier and Orl\u00e9ans.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n \n
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\n \n \n How quickly can a nurse advocate be arranged?<\/span>\n\n \n
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Often within a few days, and faster when there's an upcoming appointment or admission with a specific date. Tell us the timeline on the free consultation call and we'll work to it.<\/p> <\/div>\n\n <\/div>\n\n <\/div>\n\n <\/div>\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tWHAT FAMILIES ARE SAYING<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Trusted. Loved. Recommended.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Real stories from Ottawa families who trust Freiheit Care for skilled, RN-led support.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t $\"Anna$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tAnna V<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>May 2025<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tChoosing a caregiving agency for a loved one is not an easy decision. After trying a few different options, we were incredibly fortunate to find Freiheit Care. From our very first phone call, we have been treated with kindness, respect, understanding, and professionalism.\n\nThe caregivers are skilled, dependable, patient, and genuinely compassionate. They have taken the time to understand and handle my parents' unique needs, routines, and preferences.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t $\"Lisa$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tLisa M<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>June 2025<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tFreiheit recently provided respite care in our home to allow my husband and I to take our first trip in 20+ years. They cared for our intellectually disabled son, teenaged daughter and our dog which allowed us to travel without worry. We received timely updates and knew that the care worker had the support of a nurse (if needed)as well as back up personnel. Meals, supervision, and companionship requirements, and detailed care instructions were followed to the letter. Highly recommend Freiheit for respite care.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t $\"Linda$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tLinda V<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>May 2025<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tFor the past year and a half we have been receiving health care assistance from Freiheit. Helen, the co-owner, has been very efficient and pleasant to deal with. She quickly located a nurse with all the skills and values we were seeking, who is a great fit with us. She has checked with us a few times to make sure that things are going well and is easy to get in touch with. Her agency has an effective way of checking that her staff are present and prompt, not that we have had any concerns with that.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t $\"Thomas$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tThomas L<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>A Year Ago<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tChoosing a caregiving agency for a loved one is not an easy decision. After trying a few different options, we were incredibly fortunate to find Freiheit Care. From our very first phone call, we have been treated with kindness, respect, understanding, and professionalism.\n\nThe caregivers are skilled, dependable, patient, and genuinely compassionate. They have taken the time to understand and handle my parents' unique needs, routines, and preferences.\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t $\"Jane$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tJane M<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>June 2025<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tI have been a nurse for 23 years and have not had the pleasure of working with such a compassionate and caring team. From the CEO to HR..to payroll, I am treated with respect and am made to feel that I am much more than a number. I can reach out to any of the management team, at any time and am answered promptly. Everything from Communication to being paid is in a timely fashion.\nI would highly recommend having Freiheit as an employer to my colleagues. I am honoured to work for Helen and the team.\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\t $\"Catherine$ \n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\tCatherine C<\/span>
<\/i><\/i><\/i><\/i><\/i><\/div>2 Years Ago<\/span><\/cite>\t\t\t\t\t<\/div>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\tMost of all she told me that she and her\nphysician- husband (co-owner of the company) were proud of their handpicked \"team\". Finally, she seemed just kind, just so kind and compassionate... you could hear it in her voice and feel it through the airwaves\ud83d\ude0a\ud83d\ude0aWhat a leader she is!!\nThank you for your passion, Helen!\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t5.0\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tAverage Rating\n\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t2019\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tServing Ottawa Since\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tRN-Led\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tClinical Oversight\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t100%\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\tVetted & Insured Caregivers\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tJoin the families who trust us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tWHAT FAMILIES ARTake The First StepE SAYING<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Book a Free Nurse Advocacy Consultation<\/h2>\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\tOur Commitment<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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Tell Us What's Coming Up<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Your loved one deserves more than just safety at home \u2014 they deserve connection, joy, and the dignity of living life on their own terms. Freiheit Care’s companion care services in Ottawa are designed to deliver exactly that, with the professionalism and warmth your family can count on for in-home care services.<\/p>
Call 613-518-8258<\/strong> today or request a free in-home consultation online. Let us show you what compassionate, personalized companion care looks like \u2014 for your parent, your family, and your peace of mind.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tCanadian Family-Owned<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tRN-Led Care<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tBackground Checked<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\tInsured & Bonded<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t No Obligation Consultation<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Have an appointment coming up that worries you?<\/h3>If you're dreading a specialist visit or a hospital conversation because you're not sure you'll understand the answers, that's usually reason enough to bring someone clinical with you.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

Nurse Advocacy in Ottawa \u2014 Your Questions Answered<\/h2>\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\n\t\t\t\t\t\n \n\n \n \n \n \n \n What does a nurse advocate actually do at an appointment?<\/span>\n\n \n \n \n \n\t\t\t\t\t\t\t\t\t\t<\/path><\/svg> <\/div>\n\n